COMPELLING FOCUS
The people of Heritage Homes deliver more value and make home building pleasant by helping customers select the best designs, assisting in their choice of interior materials and colors, and providing referrals to financing. They maintain long-term relationships with their trade contractors by continuously informing them on how well they are meeting customers' expectations. They demonstrate value while the home is under construction and when it is finished. They capture how they deliver value and tell customers and prospects about it. They proactively contact customers after the closing to determine their satisfaction and to provide warranty service.